Terms and Conditions

Terms and Conditions

These terms and conditions apply to all purchases made through the website of Clarke & Ivy Dublin, based in Dublin, Ireland, and reachable via info@clarkeandivydublin.com.

1. Applicability

By placing an order, you agree to these terms and conditions.

2. Product Information

We make every effort to describe our products accurately and to provide up-to-date information. However, typographical errors or inaccuracies may occasionally occur.

3. Orders and Payment

Orders are processed only after full payment has been received. Available payment methods may vary by country. Customers are responsible for checking which payment methods are available in their location.

4. Processing and Delivery

• Processing time: 1–3 working days

• Shipping time: 3–7 working days (depending on location)

• Orders are shipped directly from our supplier in China

5. Returns and Cancellations

Please refer to our separate Return Policy for full details and conditions.

6. Liability

We are not responsible for loss or damage during shipping if tracking information confirms that the parcel has been delivered. Customers are responsible for carefully checking the delivery address provided.

7. Intellectual Property

All content on the website (including text, images, and logos) is the property of Clarke & Ivy Dublin and may not be used without prior written permission.

8. Complaints Procedure

Complaints may be submitted in writing via info@clarkeandivydublin.com.

We aim to respond within 5 working days.

9. Governing Law

These terms and conditions are governed by and construed in accordance with Irish law, and applicable EU consumer legislation.