Shipping and Delivery
Shipping and Delivery
We aim to deliver your order as quickly and accurately as possible. This document outlines all information regarding our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 working days. Once your order has been dispatched, you will receive an email containing the tracking details.
Delivery Time
The average delivery time is 3 to 7 working days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.
Shipping Method and Origin
All orders are shipped directly from our supplier in China. As a result, customs duties or import charges may apply depending on the destination country.
Shipping Costs
Shipping costs are displayed at checkout and are calculated based on the weight of the order, the destination, and the selected shipping method.
Responsibility During Shipping
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If tracking information indicates that the parcel has been delivered, responsibility lies with the customer.
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Please check your delivery address carefully; any errors must be reported within 24 hours of placing the order.
Contact
For questions regarding shipping and delivery, please contact us at info@clarkeandivydublin.com